Here are our most frequently asked questions...
Roberts Crossley Solicitors are committed to providing the internet’s lowest cost conveyancing service while also providing clients with a quality personal service. Roberts Crossley Solicitors are a firm of Solicitors regulated by the Solicitors Regulation Authority - registered number 381653. Please read our about us section for further details.
All cases are dealt with by a qualified Solicitor or File Manager and supervised by one of the Partners in the firm.
When you instruct Roberts Crossley Solicitors, you instruct the solicitor directly. There is no payment to middle men nor are referral fees paid by the solicitor to the estate agents or mortgage brokers and factored into your bill. As we only advertise on the internet we keep our costs to a minimum and are able to pass that saving on to our clients.
Absolutely not, we strive to offer our clients a service that is second to none. What makes us different from our competitors is that despite our nationwide coverage we offer a personal service. We do not divert client’s calls to call centres or operate automated switchboards. When you phone you are put through to the person dealing with your case.
If you have a mortgage on your property, we will need to obtain your deeds from your lender, obtain redemption statements and arrange to repay the loan in full upon completion of your sale. If you are getting a mortgage to finance your purchase, we will be required to act for your lender also, comply with their requirements, arrange to have the mortgage deed signed and register the mortgage following completion. Our fee is only £25.00+VAT=£30.00 for each mortgage on sale and purchase transactions.
It is our aim to protect client’s that are victims of a collapsing chains or gazumping but not protect the people that cause chains to collapse. We therefore operate a ‘no move – no fee’ policy on residential property provided the transaction falls through due to circumstances outside of your control. Otherwise, you would be charged a percentage of the fees depending on the amount of work that we have carried out on your transaction. Any expenses or disbursements that we have paid on your behalf such as Land Registry Fees or Local Authority Search Fees would always be payable in full.
Our quotes are only applicable to standard residential property in England & Wales. If you have any different requirements such as commercial, industrial or agricultural property please telephone on 0800 587 6068 to discuss your requirements or email us at firstname.lastname@example.org.
We will set up your file and write to you the same day or the next working day. We will also advise the selling agent of our involvement. You will receive a copy of our terms of business and Form of Authority to sign and return. Please remember that we will only commence work on your file when we have received your Form of Authority.
Leasehold properties can involve additional work such as investigating the lease, liaising with the landlord, obtaining up to date rent receipts, landlord’s consents, management company’s accounts etc. The only way we can keep our fees low is by passing the cost of this work on to the clients with those particular requirements. If we did not, the amount of our quotes would go up for everybody which would mean that clients with simple transactions would be subsidising the cost of other client’s more complicated matters. If the property is Leasehold please add a further £245.00+vat=£294.00 to the quote.
New build properties involve adoption of highways & drains, building regulations approval, planning permission, NHBC warranties, the division of land etc. As with leasehold properties the only way we can keep our fees low is by passing the cost of this work on to the clients with those particular requirements. If we did not, the amount of our quotes would go up for everybody which would mean that clients with simple transactions would be subsidising the cost of other client’s more complicated matters. If the property you are purchasing is a new build please add a further £245.00+vat=£294.00 to the quote.
If you are purchasing under a Shared Ownership scheme this will involve a third party (usually a Housing association), who have their own requirements which can involve considerable extra work. If you are purchasing a property under a shared ownership scheme please add a further £125.00+vat=£150.00 to the quote.
Unfortunately not. Although we always try to keep our costs to a minimum there may be circumstances where additional costs will arise for example if the property is registered with more than one title or is unregistered. The only way we can keep our fees low is by passing the cost of this work on to the clients with those particular requirements. If we did not, the amount of our quotes would go up for everybody which would mean that clients with simple transactions would be subsidising the cost of other client's more complicated matters. You will however be notified in advance of any additional charges that may apply to your transaction.