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Conveyancing Warehouse reviews

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Feedback for Conveyancing Warehouse has been compiled from 82 customer reviews

Date Product Score Customer Comment

Remortgage

  • Customer also bought: .... :
  • Remortgage
Service:--

DONE BE FOOLED BY THE 5* REVIEWS! I've done many purchases with this outfit and they only send me Feefo review invitations if the transaction went smoothly (I've made 5* reviews previously and wish I could edit them), I had to report to Feefo to get an invitation for this review!!!


I've used Conveyancing Warehouse / Roberts Crossley Solicitors for cash home purchases and mortgage house purchases; and freehold and leasehold residential property legal conveyancing (some good Google keywords there!) so I'm qualified to review them honestly and fairly.

On this occasion their standards slipped. Delay after delay. Despite being able to pick up the phone and speak most times, the delays for a simple remortgage were unacceptable.

There were several lesser experience people in the office and unless you get one of the more experienced conveyancers you'll be delayed beyond belief.

NOTE: The staff are not actual solicitors, everything has to be signed off by one of two solicitors (including the owner) which means more delays. You can pay extra for the express sign off, I did and it was still delivered back late!

I tried to complain to the owner but he refused to take my calls and failed to reply to my emails.

AVOID THIS COMPANY LIKE THE PLAGUE, they'll cause no end of extra stress and if something does go wrong, the owner doesn't have a backbone or courage to face his customers directly to address issues and discuss with you.

Leasehold Sale

  • Customer also bought: .... :
  • Leasehold Sale
Service:+

They got the job done for us. It did take a long time but I don’t think they were to blame.
It did seem that when we didn’t hear anything for a while and emailed a chaser email, we instantly got a reply saying they’d just heard from the other side. Maybe a coincidence but it felt like the communication wasn’t great.

Freehold Purchase

  • Customer also bought: .... :
  • Freehold Purchase
Service:++

Excellent Service, very pleased - would recommend

Freehold Purchase

  • Customer also bought: .... :
  • Freehold Purchase
Service:++

Great service, reasonably priced

Freehold Purchase

  • Customer also bought: .... :
  • Freehold Purchase
Service:++

Katy and her colleagues were incredibly helpful and friendly throughout our whole house buying process. It was our first property and we had no idea what we were doing. She explained everything carefully and made the whole thing as stress free as possible

Freehold Sale

  • Customer also bought: .... :
  • Freehold Sale
Service:++

Excellent highly recommended

Freehold Purchase

  • Customer also bought: .... :
  • Freehold Purchase
Service:++

Fantastic service thanks a lot Ben

Freehold Sale

  • Customer also bought: .... :
  • Freehold Sale
Service:++

Dealt with both buying and selling, very happy with service. Kept us well informed at all times and helped when both people buying our house and the people we were buying from where in a hurry. Very good value for money and quoted lower than all others we contacted. Would highly recommend.

Freehold Purchase

  • Customer also bought: .... :
  • Freehold Purchase
Service:+

I was nervous about going with Conveyancing warehouse as they were so much cheaper than everywhere else. I decided to take a punt and it really paid off. The communication was brilliant, always answered my questions and responded to my emails. Yes, there ended up being some additional costs but these were optional, I chose to have extra searches done and a few other bits and pieces but this was explained and was not a surprise. It was still cheaper than the other quotations I had from solicitors and I probably would have had additional costs from them as well. Would definitely use again and recommend.

Freehold Purchase

  • Customer also bought: .... :
  • Freehold Purchase
Service:++

Very good agents. They worked quickly and passionately to my needs. They also sorted some problems quickly and professionally.

Transfer of Equity

  • Customer also bought: .... :
  • Transfer of Equity
Service:++

Such great service , kept us upto date through out the journey of completion . Easy to get hold of if you needed to speak to them if you had a query . I would definitely recommend them, and especially Ben Thomas who was very helpful and always returned our calls.

Freehold Sale

  • Customer also bought: .... :
  • Freehold Sale
Service:++

Great Company! Ben Thomas, the conveyancer looking after the sale and purchase, was superb and kept me in the loop all the way along the process. We all want the process to be a lot quicker, but the next best thing is great communication. Well done, Ben, and Conveyancing Warehouse!

Remortgage

  • Customer also bought: .... :
  • Remortgage
Service:+

I've used these guys for conveyancing quite a few times now. They are hard to beat on price and the service is good. Of course there are always some delays hiccups and frustrations but no more than when I have used local firms at much higher prices. I guess you pay your money and make your choice but I will continue to use and recommend them.

Freehold Sale

  • Customer also bought: .... :
  • Freehold Sale
Service:++

Did what it said on the can

Freehold Purchase

  • Customer also bought: .... :
  • Freehold Purchase
Service:++

Responsive to emails and very easy to contact. Via internet made it an ideal option if your on the go a lot as we are.

Leasehold Purchase

  • Customer also bought: .... :
  • Leasehold Purchase
Service:++

Fast friendly service

Freehold Purchase

  • Customer also bought: .... :
  • Freehold Purchase
Service:--

PUT THE RIGHT DATE ON DOCUMENTS
SORT OUT THE MESS THEY CREATE WITH HMRC RATHER THAN EXPECT THE CUSTOMER TO

Freehold Sale

  • Customer also bought: .... :
  • Freehold Sale
Service:++

Excellent very professional

Freehold Purchase

  • Customer also bought: .... :
  • Freehold Purchase
Service:++

Exactly what you want from conveyancing solicitors, very clear about the price up up which was a bargain at pretty much half of the price of my local solicitors, every time i had a question i was able to phone up and speak to ben who was in charge of my case and get the information i wanted with no problems and to top it all off they were very much on the ball with trying to get the whole thing wrapped up ASAP, if I ever move again il definitely be using the conveyancing warehouse again

Freehold Purchase

  • Customer also bought: .... :
  • Freehold Purchase
Service:++

The solicitor has offered professional services and showed great patience in dealing with many unexpected issues.